How to troubleshoot NVIDIA driver crashes on Windows 10?

Lev Gorinshteyn 21 Reputation points
2021-02-25T00:57:25.637+00:00

Sometimes, without any visible problems, a failure occurs on the computer, the screen goes blank, blinks. After 10 - 20 seconds the screen is restored. Sometimes (less often) the screen is not restored. Then a computer restart is required for recovery. This happens (1 - 2 times a day) only on two of three home desktop computers. At the same time, the same NVIDIA driver 342.01 is installed on all computers. Reliability Monitor reports the same problem every time: Extra information about the problem - Bucket ID: LKD_0x141_Tdr: 6_IMAGE_nvlddmkm.sys_Tesla2 nvlddmkm.sys_Tesla2 In the network I found messages about such failures 3 - 5 years ago and without recommendations.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Dave Patrick 426.1K Reputation points MVP
    2021-02-25T01:01:42.913+00:00

    The most direct method would be to contact nvidia support.
    https://www.nvidia.com/en-us/geforce-now/support/

    or ask in their forums about this issue.
    https://www.nvidia.com/en-us/geforce/forums/gfn-beta-updates/20/

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Carl Fan 6,836 Reputation points
    2021-02-25T09:09:51.563+00:00

    Hi,
    Sounds like the graphics driver is not compatible with the system version. Have you tried to reinstall an order or newer video card driver to check?
    Hope this helps and please help to accept as Answer if the response is useful.
    Best Regards,
    Carl

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