Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
8,961 questions
This site can’t be reached -- server IP address could not be found
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sue Folkerts
16
Reputation points
I am using a custom domain, so I assume I have the wrong IP address somewhere.
The DNS records on the domain look like this:
My Azure Web Service has this for Custom Domain
Azure App Service
{count} votes
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Luis Arias 8,621 Reputation points Volunteer Moderator2023-12-23T15:02:13.7833333+00:00 Hi Sue Folkerts,
Can you share your app service custom domain configured? It looks like there a miss configuration on your dns.
Based on your image you have a domain like:
azure.<yourdomain.com> resolving to 13.77.182.13
If that is the right configuration you also need to have configure that custom domain in your app service:
Let me know your comments to help you better.
Luis
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 93%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Ben Gimblett 4,560 Reputation points Microsoft Employee2023-12-27T09:15:04.74+00:00 I would also add here (in case you're not doing it already Sue) to use IP Based SSL as you're using an A record, as explained here https://learn.microsoft.com/en-us/azure/app-service/configure-ssl-bindings#2-remap-records-for-ip-based-ssl
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