Remote Application dialogue box not shown

Matt Einson 1 Reputation point

Hello. I have a remote app installed on a Windows 2012 R2 server. The app works fine, except when printing. The remote application has a feature that allows a user to print a word document either by first previewing the document in Word, or by clicking a print button to print the document directly, without first previewing. The problem occurs when trying to print directly, without first previewing the application. If Word throws a warning, such as for margins being outside of the print region, the warning box is not displayed to the end user. Instead, the remote application appears to hang, because Word is waiting for the user to select an option from the unseen dialogue box. Is there a way to make the dialogue boxes thrown by Word visible to the user when using the remote application? The installed version of Word on the remote application server is 2010, SP2, 32 bit.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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