Payment Refund not recieved !!

AWAIS and SAIF and FAIZAN 1 Reputation point
2020-05-23T15:25:27.48+00:00

I received an email from Microsoft the my XBOX GAME PASS ULTIMATE was cancelled and payment was refunded ! However , first-of-all , I didn't cancel my XBOX GAME PASS ULTIMATE SUBSCRIPTION , and secondly i didn't received any refunds ! My questions are , what are the steps I can take ? , and , how long can it take for the refund ?

Please help as soon as possible , that would be greatly appreciated !!

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  1. Dave Patrick 426.1K Reputation points MVP
    2020-05-23T15:29:41.523+00:00

    QnA currently supports the products listed here (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

    https://answers.microsoft.com/en-us/xbox/forum

    https://support.xbox.com/help/subscriptions-billing/browse

    https://support.xbox.com/contact-us

    --please don't forget to Accept as answer if the reply is helpful--

    --------------------------

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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