Can't send notifications to users of our app from the dev centre at the moment

Eoghan O Sullivan 1 Reputation point
2019-12-10T16:24:47.467+00:00

We keep getting the text an 'An error occurred. Please try again later.' every time we try to send a notification to users. This has been happening since last Friday the 6th Dec 2019. We use the service as a vital part of our communications. Can someone from Microsoft please look at this for us?

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  1. Roy Li - MSFT 32,721 Reputation points Microsoft Vendor
    2019-12-12T06:15:37.597+00:00

    Hi,

    Welcome to Microsoft Q&A!

    I could reproduce this issue with a test app that already in the store. When I want to send a notification by clicking the Send button, the page navigates to another page and shows the same error text as you said-‘An error occurred. Please try again later.’

    Could you please tell me your app's App ID so I could send it to the team for further discussion?


  2. Eoghan O Sullivan 1 Reputation point
    2019-12-19T12:34:54.37+00:00

    Hi Roy - this seems to be working again for us now. Thanks for your help!