Why does list form show crossed out text after editing?

Question

I created a list form with an alert setup to watch for changes. After changes are made I receive an email that shows a line through previous text and the updated text next to it. See image. The cross outs are confusing to users. Is there a way to prevent the edits/cross outs from appearing in the email?

Answer 1

Hello @C1TonyB ,

Please the following step:

1.Go to alerttemplates.xml file located at "C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\TEMPLATE\XML\"

2.Keep the copy of alerttemplates.xml for backup.

3.Edit original alerttemplates.xml file.

• Depending on your listtype make the limit length 1000.
• If list is custom list edit the line under GenericList and so on.

<Limit Len="1000" AutoHyperLinkNoEncoding="TRUE" MoreText="..."> <GetVar Name="OldValue#{Field}" /> </Limit>

4.Run the following command in the SharePoint Management Shell Window

• iisreset

Thanks,
Echo Du

====================

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.