Mailbox over quota

Steve Q 11 Reputation points
2021-02-27T16:36:37.77+00:00

I have a email account that gave me a 50% quota warning - I cleared the mail box and purged the deleted box I am now unable to send or receive emails on that account I had an on-line chat with "Support" who assure me that given a couple of hours - all will be OK But why does it take so long ? I thought that this sort of thing was instantaneous .......? Also - will any emails received during the downtime be lost ?

Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
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