Windows Server 2019 Update Error

MARIANI Luca 1 Reputation point
2021-03-01T15:34:55.433+00:00

Hi all,

a Windows server 2019 fails to install the Cumulative Updates.

After several reboot the Server undoing the updates and the error code is: 0x800F0922.

The manually download patch from Powershell or Windows Catalog doesn't work properly.

The SFC /VERIFYONLY reports:

C:\windows\system32>sfc /verifyonly

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.


The Windows Update Log reports:

2021/02/28 19:42:42.5139777 13868 12600 ComApi Reboot required = True

2021/02/28 19:42:42.5139811 13868 12600 ComApi * END * Install ClientId = wusa

2021/02/28 19:42:42.5140721 14200 15276 Agent WU client calls back to install call {A5FDCFBB-AD96-4C1C-95C9-5A0F0E94A4B0} with code Call complete and error 0

2021/02/28 19:42:42.5265772 14200 13552 IdleTimer WU operation (CInstallCall::Init ID 3, operation # 29) stopped; does not use network; is not at background priority

2021/02/28 19:42:43.3028014 13868 14548 Misc FAILED [80010106] ReadPolicy: failed

2021/02/28 19:42:50.9081361 13868 14548 ComApi Installation wizard (API) invoking RebootSystem

2021/02/28 19:42:51.0303385 14200 444 DataStore Service FFF01739-4C28-4B52-BC43-4A30A501BF60 removed

2021/02/28 19:42:51.0392453 13868 14548 ComApi IUpdateService removing volatile scan package service, serviceID = {FFF01739-4C28-4B52-BC43-4A30A501BF60}

2021/02/28 19:42:51.0423410 14200 444 Agent FAILED [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]

2021/02/28 19:42:51.0424042 14200 444 Agent FAILED [80248014] Method failed [CClientCallRecorder::RemoveService:5267]

2021/02/28 19:42:51.0425932 13868 14548 ComApi FAILED [80248014] ISusInternal:: RemoveService

2021/02/28 19:49:22.7990082 14200 13932 Shared UninitializeSUS

2021/02/28 19:49:22.7990228 14200 13932 Misc CSusClientGlobal::DoServicePreShutdown

2021/02/28 19:49:22.7990305 14200 13932 IdleTimer Idle timer disabled in preparation for service shutdown

The CBS Log reports:

2021/02/28 19:42:43.3028014 13868 14548 Misc FAILED [80010106] ReadPolicy: failed

2021/02/28 19:42:50.9081361 13868 14548 ComApi Installation wizard (API) invoking RebootSystem

2021/02/28 19:42:51.0303385 14200 444 DataStore Service FFF01739-4C28-4B52-BC43-4A30A501BF60 removed

2021/02/28 19:42:51.0392453 13868 14548 ComApi IUpdateService removing volatile scan package service, serviceID = {FFF01739-4C28-4B52-BC43-4A30A501BF60}

2021/02/28 19:42:51.0423410 14200 444 Agent FAILED [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]

2021/02/28 19:42:51.0424042 14200 444 Agent FAILED [80248014] Method failed [CClientCallRecorder::RemoveService:5267]

2021/02/28 19:42:51.0425932 13868 14548 ComApi FAILED [80248014] ISusInternal:: RemoveService

2021/02/28 19:49:22.7990082 14200 13932 Shared UninitializeSUS

2021/02/28 19:49:22.7990228 14200 13932 Misc CSusClientGlobal::DoServicePreShutdown

I try to erase the SoftwareDistribution folder without success.
I tried with sfc to check the integrity of the disk but there are no errors.
I have already installed all the Net Framework updates but the error remains in the Cumulative Update.

Thanks in advance

Luca

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,551 questions
{count} votes

2 answers

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  1. Dave Patrick 426.4K Reputation points MVP
    2021-03-01T15:39:03.083+00:00

    You can also try
    dism /online /cleanup-image /restorehealth
    or a repair install by running setup.exe from the root of install media, but time may be better spent standing up a new one, patch fully, migrate roles over and move on.

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Jenny Feng 14,096 Reputation points
    2021-03-02T02:46:32.407+00:00

    @MARIANI Luca
    Hi,

    Which update did you install and encountered this problem?
    It looks like you have done a lot of troubleshooting, also, you could check GPO setting.
    For your reference:
    https://social.technet.microsoft.com/Forums/en-US/34252e35-ddfe-4284-82ea-b4e54762463e/windows-server-2019-failing-to-install-cummulative-updates?forum=ws2019

    Hope above information can help you.

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