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I have been unable to configure dkim sigining for my customer domain which is hosted on godaddy. I have created the proper CNAME records exactly has prescribed. When I attempt to enable I get the following response: CNAME record does not exist for this config. Please publish the following two CNAME records first. {0} {1} I have been told to wait and have waited over a week and there has not been any change to the result. Please advise. Note- my default domain says that there are no dkim keys saved and is also not enabled. I am not sure if this impacts the result above.
Not sure what this has to do with Exchange Online? This sounds like a DNS issue or something you need to ask GoDaddy about.
Or Are you referring to
Ok so when you do a nslookup of the CNAMEs, they do not resolve correctly to the DKIM records at 365?
Or they do, but 365 still says they are they are not enabled?
Yea, typically I say wait a bit, but since you already have, then you may need to open a ticket.
Note: Your default <domain>onmicrosoft.com domain should be DKIM enabled by default. Its not?
Then you should enable that as well.
No CNAME required for that one - just for any custom domains.
Yes - I have followed all the instructions on that link as stated in my question. Microsoft replies that the CNAME is not configured but it is listed in the records exactly as stated in the link and I have verified this using MXtoolbox.
If this question should not be posted here then please tell me what TAG it should be posted on. The conventions being used are cryptic.
Not sure why you accepted your own answer, but I guess you do not need any further assistance?
I get this response:
Please publish the following two CNAME records first. {0} {1}
My
default domain is not enabled and the status reads "No Keys saved for this domain" and it does not provide the option to enable
Check in Powershell and see if you can enable it.
https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/use-dkim-to-validate-outbound-email?view=o365-worldwide#to-enable-dkim-signing-for-your-custom-domain-by-using-powershell
Sure you have the right permissions?
You'll need to be a Global Admin/ Exchange org Mgmt Admin.
Just to be clear. The the picture posted in the last reply is for my default domain. My customer domain has saved dkim keys but I am unable to "enable" them and just receive the reply - Please publish the following two CNAME records first. {0} {1}