Bluetooth keyboard Logitech K380 not detected in RD Client

Jerry Zhong 21 Reputation points

I’m using iPadOS 14.4, and Logitech K380. My keyboard works fine in other apps. However, in RD Client I can only type in the login page, and after I log in, I can not type anything.
When I check “Input Devices” settings, I can’t find my keyboard’s name. However, my Bluetooth mouse can be detected.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Accepted answer
  1. Karlie Weng 15,681 Reputation points Microsoft Vendor

    Hello @Jerry Zhong

    I found several workaroundS you might take a try:

    1.On Remote Desktop session go to Window > User Name > Sing out (log off the session instead of disconnecting to see how it works.) At next sign-in the keyboard worked again;

    2.Restarting the remote computer;

    3.update the operating system and install all the hotfixes;

    4.Go to control panel - ease of access - make keyboard easer to use, then turn off "turn on filter keys";

    5.Change the keyboard combination in the Local Resources tab of the RDP entry to On the remote session and/or On the local computer to see if that help.

    Best Regards

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