Support plans

Fredrik Berlind 21 Reputation points
2021-03-02T05:46:09.44+00:00

Hi, I am confused, is it possible to open a new support request in support plan basic or not? I got contradictional replies? BR F

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  1. Vaibhav Chaudhari 38,671 Reputation points
    2021-03-02T06:09:00.01+00:00

    Yes, it is possible to raise SR with basic plans but with limitations like we can raise it for billing and subscription related issues but not for other technical issues related to azure services and no 24x7 support.

    You will see the comparison here
    https://azure.microsoft.com/en-in/support/plans/


    Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav


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