Extension Dialing

Stavros Mitchell 21 Reputation points

Hey Everyone,

I have a client that just purchased 5 Microsoft Business Voice license and want's to move completely to cloud PBX. He currently has a few sites with the following attributes set for his phone numbers in AD +14501111111;ext=1280. Is it possible to dial from an AA to this extension or can you only use the DID which was associated with the user when he purchased the license +14502222222.

My guess is you can use his number, but just want to be sure. Also is there anything i need to modify for it to work with a 4 digit extension


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  1. JimmyYang-MSFT 49,811 Reputation points Microsoft Vendor

    Hi @Stavros Mitchell

    Yes,Auto Attendants can route calls by dialing people by name or extension. The following picture shows each way for Auto attendance.


    For more details about it, you can learn it from:


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