UWP application - publisher unverified

Question

I have been developing UWP apps for a while. I have several published apps.

Since a few time, for some unknown reason, my new published apps give a strange warning when installed.
(I publish to the store, no errors, , I am using the same account as always to publish, same procedure, no changes from my side that I can see, I go to some client pc and install – here I get the warning when some client installs my app and opens for the first time).
(I provide a link to the privacy policy in my publication in the store and also provide the privacy policy link in my application).

It says: “publisher unverified” – screenshot below.

I check my app in the Windows Store, and everything looks exactly the same as in my previous apps.

What can be happening? Has someone had the same issue?

Answer 1

Hello,

Welcome to Microsoft Q&A!

After consulting, the team wants to talk to you directly. Please open a free support ticket here: Contact Us.

Choose to Contact us, select Dashboard for Topic and select Account setup and management for issue type.

With the ticket, the team could review your account in the backend to see what happens.

Answer 2

Hi,

I opened the ticket.

Thanks.