How to export Migrated Teams Chat from outlook and import to MS Team

Question

How to export Migrated Teams Chat from outlook and import to MS Team

Abul Fazal 26

Hello All,

We are in the process of Tenant to Tenant migration, one of the challenge we are facing is with Teams Private Chat.
What I understand is when we migrate the Teams private chat from one source to target Tenant the Private chat will appeared in users outlook under "Migrated Teams Chat Folder" not in the MS Teams App.

My Question is here : how to move private chat again back to MS Teams? is there any way we can export the "Migrated Teams Chat" and import into MS Teams so all private chat appears again in Teams on the target tenant.

Appreciate if anybody know how to achieve the same, I would be great help.

Thanks in advance,

Abul

Madscientist 1 Reputation point

2022-01-29T21:02:48.03+00:00

Has this changed or is it still the same? Is it now in late January of 2022 to export Teams private chats (1:1 chats) and import into a target tenant Teams client for the user? Thank you.
Denis Kolesnikov 1 Reputation point

2022-04-05T08:21:39.337+00:00

Hi.
In April 2022, there was still no solution for the possibility of migrating Teams chat history from one tenant to another? Without 3rd party tools.

3 answers

Your answer

Madscientist 1 Reputation point

2022-01-29T21:02:48.03+00:00

Has this changed or is it still the same? Is it now in late January of 2022 to export Teams private chats (1:1 chats) and import into a target tenant Teams client for the user? Thank you.
Denis Kolesnikov 1 Reputation point

2022-04-05T08:21:39.337+00:00

Hi.
In April 2022, there was still no solution for the possibility of migrating Teams chat history from one tenant to another? Without 3rd party tools.

Answer 1

Abul Fazal 26

Many thanks for your follow up.

I got the confirmed answer from MS support engineer that it is not possible to migrate Teams chat to target Tenant in Teams.

Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-03-11T07:47:18.623+00:00

@Abul Fazal
Thanks for your sharing.
I have converted your comment to answer. You could accept it as answer to help more people with the same problem.
Have a nice day!
Sean Stimson 0 Reputation points

2025-06-16T00:53:46.73+00:00

I know this is an old thread, however, there is a company that can do this for reasonable rates - TeamsMigration.com.

They can migrate all Teams Collab and Private 1:1 Chats, back to teams with full attachment and message fidelity.

Have a chat with them if you ever need it, they use full graph API, and can take PSTs as well. They also do the whole migration service if required.

Answer 2

Sharon Zhao-MSFT 25,761 Microsoft External Staff

@Abul Fazal ,

Currently, no official document provides solutions.

I found an article explaining how to migrate Teams private chat. You could refer to it. However, migrated chats can only be visible in Outlook, not in Teams.

It also has the following limitations:

Deleted messages in chats are migrated.
Private chats with image attachments will include both the attachment and the link to OneDrive.
Chat history prior to the user’s addition into the group chat will not be migrated even if the ‘Include all chat history’ option was selected.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Abul Fazal 26 Reputation points

2021-03-03T15:44:08.647+00:00

Hello

Thanks for your quick response.
We are using BitTittan MigrationWiz - tools only and this is the limitation of all third party tools that they can't able to restore the Teams private chat to Target Teams. it will appear in Outlook folder.

We need some solution or workaround to know how to move Teams Chat again back to MS Teams.

Thanks,
Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-03-05T08:19:35.547+00:00

@Abul Fazal ,

Perhaps, you could use ShareGate to have a try. For more details, please read this article.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Sharon Zhao-MSFT 25,761 Reputation points Microsoft External Staff

2021-03-10T09:53:29.227+00:00

@Abul Fazal
Do you have any further questions on this topic?

Answer 3

Vasil Michev 119.7K MVP Volunteer Moderator

That's something you should be addressing with the third-party vendor you are using, as this scenario is not supported by Microsoft currently. Moreover, the copies of Teams messages stored inside a user's mailbox are used for compliance purposes only, whereas the Teams client uses the Azure Chat service. In effect, the vendors are using a "workaround", and you cannot expect it to match the experience in the client. At least until Microsoft provides proper APIs to address this scenario.

Abul Fazal 26 Reputation points

2021-03-03T15:41:00.283+00:00

Hi,

Thanks for your response, see we are using BitTittan MigrationWiz to Migrate Teams chat from source to target tenant ( within users outlook folder ) now we need to know how to export those chat items from Outlook "Migration chat folder" and import into MS Teams. this is what we want to achieve.

Appreciate and thanks for any support.

Share via

How to export Migrated Teams Chat from outlook and import to MS Team

3 answers

Your answer