How to enable verbose logging for Ms Teams ?

Daren Neil Grant 126 Reputation points
2020-05-26T12:32:02.547+00:00

I'm a user within a business tenant on microsoft 365 and I am trying to diagnose several issues with ms teams on my Linux box but the log file that is located in .config/Microsoft/Microsoft Teams/logs.txt contains very little information. Odd place for a log file might I say!

Is there a means by which the ms teams Linux client can be told to verbosely log so that I can diagnose my issues, and where would said logs be generated ?

Regards

Daren

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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Accepted answer
  1. JimmyYang-MSFT 34,421 Reputation points Microsoft Employee
    2020-05-27T02:13:47.677+00:00

    Hi DarenNeilGrant-5863!

    To my knowledge, there are only three types of log files automatically produced by the client that can be leveraged to assist in troubleshooting Microsoft Teams: Debug
    logs, Media logs, Desktop logs.

    For more details about it, you can refer to:

    https://learn.microsoft.com/en-us/microsoftteams/log-files#debug-logs


2 additional answers

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  1. Manu Philip 14,056 Reputation points Microsoft MVP
    2020-05-26T12:49:05.32+00:00

    Hello @Daren Neil Grant ,

    There is no option available to enable more detailed logging. Instead of that, I suggest you to send your issues and details available from the log file in questions here in this forum so that others can support you to fix the issues you are facing

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

    Regards,

    Manu


  2. 2022-04-28T07:42:29.677+00:00

    It's really a shame that they still didn't learn the elementary basics of Unix programming by spamming logs and caches into config directory and even using binary log files.

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