i cannot update my Certification Profile

mahmoud omar 1 Reputation point
2021-03-03T09:34:30.763+00:00

Dear support,

I am trying to update my profile so I can schedule to take an exam, but I get the following error message:

50041: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

I have exam voucher, and I am unable to Link attended mail id with my MCID.

Could you please assist?

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
11,120 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Vaibhav Chaudhari 38,671 Reputation points
    2021-03-03T09:49:55.637+00:00

    Hi Mahmoud,

    Microsoft Certification / Exam related questions are currently not supported on this forum. It's better to reach out to dedicated forum over here:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us


    Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav

    0 comments No comments