i cannot update my Certification Profile

mahmoud omar 1 Reputation point

Dear support,

I am trying to update my profile so I can schedule to take an exam, but I get the following error message:

50041: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

I have exam voucher, and I am unable to Link attended mail id with my MCID.

Could you please assist?

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. Vaibhav Chaudhari 38,671 Reputation points

    Hi Mahmoud,

    Microsoft Certification / Exam related questions are currently not supported on this forum. It's better to reach out to dedicated forum over here:


    Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav

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