How to solve "Your session has expired. Update the page to continue" error

Humbledore 1 Reputation point
2021-03-03T11:05:48.603+00:00

Hi,
I have travelled from Sweden to Thailand and can no longer create and use Word Online. I just get the error: Your session has expired. Update the page to continue. It doesn't help to update. The error still remains. Any solution?
Thanks!!
[73748-error.jpg][1] [1]: /api/attachments/73748-error.jpg?platform=QnA

Microsoft Office Online Server
Microsoft Office Online Server
Microsoft on-premises server product that runs Office Online. Previously known as Office Web Apps Server.
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  1. Erin Ding-MSFT 4,456 Reputation points
    2021-03-04T05:45:29.44+00:00

    Hi @Humbledore

    Welcome to Q&A forum.

    Tag "office-word-itpro" focuses on general issues about Word clients, as your issue is related to Word Online, I will modify the tag. Thanks for your understanding.

    Does this issue occur to other Office apps for the web like Excel Online?

    I find a related thread "Word Online Error".
    As Felix Tao MSFT said in it, please check the time zone on your portal and SharePoint Online site to see if it is the same as the time zone on your PC.

    Besides, you could refer to the official document ""Your session has expired" error message in Office Online" to check if this is helpful to you.


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