Windows 10 version 1809 Start menu not working after applying MAY update KB4551853

Bamane, Ganesh 1 Reputation point
2021-03-03T13:18:32.673+00:00

We have a Windows system which is configured to Kiosk mode to run the single application.
Kiosk Package is created using the Windows Configuration Designer tool. Which create the ppkg file.
When we apply the kiosk package the Shell is replaced with the eshell.exe which launch the application to be run in kiosk mode.
We have the Scenario in which we exit the application and show the desktop starting Explorer.exe.

Everything is working fine, until we apply the may Update KB4551853.

After Applying the Update we found that when we exit the application and Run explorer.exe desktop get visible but start menu doesn't work.

We removed the Kiosk package that start menu works file.

On Looking into the windows update details we found that the update have introduced the Shell Launcher v2 which suppose to replace the eshell.exe with customshellhost.exe

We are stuck at the Start menu issue and there is noting on the internet.
Also How to configure the System to use the Customhostshell.exe because even if we apply the kiosk package eshell.exe is running.

Please help me in this issue.

Thanks in Advance

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Reza-Ameri 16,851 Reputation points
    2021-03-03T17:40:05.507+00:00

    Try report this issue through the Feedback Hub app in Windows 10.
    If possible, try upgrade to the latest build and check and verify if the problem persist?

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  2. Teemo Tang 11,366 Reputation points
    2021-03-04T02:44:15.387+00:00

    Please refer to this link for how to Use Shell Launcher to create a Windows 10 kiosk
    https://learn.microsoft.com/en-us/windows/configuration/kiosk-shelllauncher

    Shell Launcher v2 replaces explorer.exe with customshellhost.exe. This new executable file can launch a Windows desktop application or a UWP app.

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