RDG: HTML5 WebClient is unsharp / blurry

Rainer Roesch 6 Reputation points
2021-03-03T13:54:47.773+00:00

I have installed a VDI environment with Gateway/Broker/Webservices and the webclient components installed. All is working fine. Problem: when I connect with a browser to the HTML5 Webclient the display in the browser is unsharp and blurry. I see that in different browsers (new EDGE, Firefox, Chrome, Opera). Is there a way to get a display which is like RDP from the display quality/sharpness ?

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Grace HE 1,241 Reputation points
    2021-03-04T03:45:59.507+00:00

    Hi,

    Thank you for posting you query. Here are some sugguetions.

    1. check the Remote Desktop connection settings in the login window
      74030-image.png
    2. check the anti-aliasing setting of my graphics card
      Right-click on the desktop and then click Graphics Properties.
      74075-image.png
      In the Intel HD Graphics Settings window, go to the 3D section.
      74076-image.png
      click on Turn Off at the Conservative Morphological Anti-Aliasing setting and then the Apply button to save your changes.
      74020-image.png
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  2. Roesch, Rainer 1 Reputation point
    2021-03-04T08:00:17.507+00:00

    Hello,
    I have the problem using the HTML5 WebClient, so no MSTSC.exe is in place. The user is comming with a modern browser and get a unsharp/blurry screen in the browser. With MSTSC.exe I got very good sharpness. Thanks for any help and idea.
    Rainer