Teams add-in in Outlook

Katrine Bak Primdahl 1 Reputation point
2020-05-27T07:57:45.85+00:00

Hi,

I have upgraded my microsoft licenses to include teams as well. When searching the internt it seems as if the add-in for Teams on outlook should occur automatically. But it doesn't.
I'm running Outlook 16.37 on Mac.

Anyone know how to deal with this issue?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Luca Vitali 731 Reputation points MVP
    2020-05-27T18:03:12.31+00:00

    Hi,
    I confirm you will get the Outlook Add-in automatically when you install Teams on your Mac.
    Make sure you run the latest Mac operating system version.
    Also, to see the Teams Meeting add-in you have to create a New Meeting invite in Outlook, then you will see the Teams Meeting option

    Best
    Luca


  2. JimmyYang-MSFT 50,356 Reputation points Microsoft Vendor
    2020-05-28T07:53:47.173+00:00

    Hi KatrineBakPrimdahl-3099!

    Do you mean you cannot see add-in for Teams on outlook?

    If so, it recommends you try to troubleshoot this issue by following these tips:

    1.Install the Teams app as an administrator of the Windows computer.

    2.Ensure that the add-in is installed and enabled. You can see it in the Add-ins tab of Outlook Options dialog box
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  3. T. Kujala 8,706 Reputation points
    2020-05-28T09:08:53.23+00:00

    Sometimes Microsoft Teams Meeting Add-in for Microsoft Office stopped working even if it has been enabled n the COM Add-ins.

    If you reinstall the Teams client and it can solve the problem.

    https://teams.microsoft.com/downloads


  4. Henry Phillips 1 Reputation point
    2020-06-09T12:25:03.49+00:00

    Hi,

    Based on your version and the official documentation below, you should be fine version wise. So I would try and come out of Teams, so not just minimise but fully quit, ensure Outlook is exited too and then launch Teams, sign in. So in the quit, I would also sign out first, then quite Teams. Then re-launch Teams, sign in and once signed in, launch Outlook. I know this is the key for Windows as the Add In is bundled as part of the office installation and activated once Teams is confirmed as being installed and licensed. But still worth a try on Mac.

    Could you also confirm your licensing situation, presume you are signing into Teams with an account that has a Microsoft/Office 365 subscription?

    Official Documentation:

    The Teams Meeting button in Outlook for Mac will appear in the Outlook for Mac ribbon if Outlook is running production build 16.24.414.0 and later and is activated with a Microsoft 365 or Office 365 client subscription.