Clarify Teams installation on RDS 2019

Question

Clarify Teams installation on RDS 2019

SDS 221

Hello,

what is the correct way to install Teams using RDS2019 with FSLogix Disks?

Should I use per-machine oder per-user installation? So which of these commands should be used?

"msiexec /i <path_to_msi> /l*v <install_logfile_name> ALLUSER=1 ALLUSERS=1"

"msiexec /i <path_to_msi> /l*v <install_logfile_name> ALLUSERS=1"

We use redirection.xml of FSLogix to prevent profile bloat with teams.

We have so many strange problems occuring randomly with the missing Outlook-AddIn, Outlook not starting because of Teams, Teams not starting, login window not showing, Teams working just on the first session host the user was connected to, etc. We are using various scripts to delete specific folders out of the teams folders in appdata, but we can not find a good and constant solution.

Thank you!

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Answer 1

JimmyYang-MSFT 58,646 Moderator

Hi @Marianne Harding

Either of these two commands will work for you. Deciding on which approach to use depends on whether you use a persistent or non-persistent setup and the associated functionality needs of your organization. For persistent setup, Teams supports both per-user and per-machine installation. For a non-persistent setup, the Teams desktop app must be installed per-machine.

In addition, using Teams in a non-persistent setup also requires a profile-caching manager, for efficient Teams runtime data synchronization. For more details about deploying Teams, you can learn it from:

https://learn.microsoft.com/en-us/microsoftteams/teams-for-vdi#deploy-the-teams-desktop-app-to-the-vm

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JimmyYang-MSFT 58,646 Reputation points Moderator

2021-03-10T09:04:09.673+00:00

Hi @Marianne Harding

Any update?
Marianne Harding 6 Reputation points

2021-03-10T09:35:54.163+00:00

Hi Jimmy,

Thank you so much for following up. We have been discussing this alot, and checked our Teams admin center without finding anything. Have our IT department done anything wrong in installation? I dont know, we cant find anything wrong. But 95 % of our participants see the shared screen. Only a small majority cant.

So, in the end we just solved the issue by me streaming my screen on zoom. Issue solved.
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-03-12T09:38:06.683+00:00

Hi @Marianne Harding

Thanks for sharing your solution about this issue. You can try to mark it as a answer to close the thread. It will help others who met the same issue to find this case more easily.
JimmyYang-MSFT 58,646 Reputation points Moderator

2021-03-18T12:30:14.797+00:00

@Marianne Harding

Do you have any further issue on this topic? If you have no update on this topic, you can try to mark it as a answer to close the thread. It will help others who have the same issue to find its solution more easily.

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Clarify Teams installation on RDS 2019

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