Email Admins

Ihenacho, Vivian (UMKC-Student) 1 Reputation point
2021-03-04T21:30:38.267+00:00

I can't get into my email. its telling me to contact your Email Admins and ask them to assign a valid license to your user account using M365 Admin Portal.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Joyce Shen - MSFT 16,651 Reputation points
    2021-03-05T03:00:56.687+00:00

    Hi @Ihenacho, Vivian (UMKC-Student)

    The issue occurs if you are not assigned a valid license, are you the admin for your o365 tenant? If not, you will need to contact the admin to assign a valid license for you to make you able to access your email account.

    Admins follow the steps introduced in the official document Assign licenses to users will solve this issue.


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