Hi,
I consider that this is default behavior and limitation to Microsoft Remote Desktop.
This is due to how RDP works. It creates a virtualized desktop version of the host machine that only uses software OpenGL which doesn't use the same extensions required when running in hardware mode.
Please refer to the information below:
“Remote Desktop (RDP) does not support OpenGL on client machines higher than 1.1.”
there are some thread for your reference.
OpenGL and Remote Desktop
https://social.technet.microsoft.com/Forums/de-DE/c8295ef8-3711-4576-9293-2c4965280165/opengl-and-remote-desktop?forum=winserverTS
OpenGL and Windows Remote don't play along nicely.
https://help.topazlabs.com/hc/en-us/articles/360039623432-OpenGL-and-Windows-Remote-don-t-play-along-nicely-
Problem: Unable to start CityEngine via remote desktop connection because of OpenGL error
https://support.esri.com/en/technical-article/000012119
So I consider that maybe switching to a remote software might be an option.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl