certain userprofile errors

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i have a server at a school running server2016 with about 60 users in AD
a few users aspecially the ones with the most data in their profile are having problems lately,
when they logout and logon back the latest documents and user settings are disappeared.
all profiles are roaming.
when i use local profiles instead of roaming then all users have this problem.

any help is appreciated

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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