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SaraCalleja-7241 avatar image
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SaraCalleja-7241 asked SylviaChen-6063 edited

Help with a Registy error!

Hey guys, So I'm having an issue with my computer right now. I keep on getting this error about every 10 minutes, and I've tried getting permissions to over run it, but I can't seem to get it to go away. I could use some help!

Here's what it's been giving me:




http://prntscr.com/spa04o

windows-10-setup
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DSPatrick avatar image
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DSPatrick answered

May be malware or some errant script running. I'd also try from a clean boot.

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

--please don't forget to Accept as answer if the reply is helpful--


Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management


Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.




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SylviaChen-6063 avatar image
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SylviaChen-6063 answered SylviaChen-6063 edited

Hi ,

The error "invalid root in registry key" might occur if your computer has been infected by a virus or a malware which affects the registry of the system. For us to better assist you, kindly provide us the following details:

Have you made any changes on your computer prior to the issue?
Do you have any antivirus software installed on your computer?

You can follow these steps:

Step 1: Boot into safe mode and check if the issue persists

Step 2: If issue does not persist in safe mode, we suggest you to place the computer in clean boot and check which third party application driver is causing the issue.

Best regard,
Sylvia


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