Error uploading data Speech Studio

Dave Revell 1

On 2/23/21 we now get this error when we try to upload training data to Speech Studio.
Failed to upload data
Failed to upload data Model_Data_2. Error: "The page was not displayed because the request entity is too large." Try again in a few moments.

We have tried 500mb, 1.5Gb, and 2Gb zip files of our audio and text and all fail as of 2/23/21. Can this be fixed!

Dave Revell 1 Reputation point

2021-03-06T01:50:17.133+00:00

The same zip files that we uploaded before 2/23/21 don't work either anymore.
J AM 1 Reputation point

2021-03-10T12:29:08.57+00:00

Yes, the same error appears for me too . The file is 72Mb large and created corresponding to guidelines.
Dave Revell Admin 1 Reputation point

2021-03-10T16:20:00.163+00:00

We have been trying to open support tickets for 2 weeks! I've PM'ed VP's at Microsoft, called the Microsoft support number 5x only to be hung up on 5x! I've opened up a MSDN Chat support ticket, opened 2 different Azure support tickets! When an organization builds so many dysfunctional layers of support with no accountability it results in customers leaving. They get around their 8 hr response SLA's by restarting the clock every day since a new group.
romungi-MSFT 43,366 Reputation points Microsoft Employee

2021-03-11T06:43:04.283+00:00

@J AM @Dave Revell Admin I can understand that this is a frustrating experience when a functionality that worked before is no longer working for you. Since the team is adding many features into the studio some of the functionalities may be effected. Since you have already raised a support issue is it possible to email us your subscription id or the support case ids to AzCommunity[at]microsoft[dot]com with the URL of this thread so we could follow-up with our team internally to check the status?

You can also provide confidential feedback to the team working on the studio through this survey if required. Thanks!!
J AM 1 Reputation point

2021-03-11T07:18:25.783+00:00

Come on guys, we clearly indicated that there is a problem with Speech studio. Please, try to reproduce the error, not forwarding us to send anything to someone else.
romungi-MSFT 43,366 Reputation points Microsoft Employee

2021-03-11T11:17:57.72+00:00

@J AM Yes, the issues are reported internally but we are trying to provide more instances to the team to ensure they have all the valid data to debug the errors. All the scenarios might not be reproduced to get the required information about the error. From our previous experience, providing data helps to address the issue faster and target valid errors. For example, I have tried to upload a 550MB file on speech studio for my custom voice model and it seems to have worked as expected.
J AM 1 Reputation point

2021-03-11T11:39:54.853+00:00

It would be already much helpful if the error message could include more details about the issue than "Failed to upload data <name>. Error: "The page was not displayed because the request entity is too large." Try again in a few moments."

What exactly is happening with such error? What entity I was requesting via the upload process? Why there should be page displaying if I try to upload the voice example?

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Error uploading data Speech Studio