Gantt chart dialogue box does not open in Visio

Vera S 1 Reputation point

The dialog box for Gantt Chart Options is not showing (step 3 in Set up Gantt Chart). Now what do I do? Automation events are enabled (File>Options>Advanced>General). Also, the Gantt Chart tab is not showing in the top nav bar/menu. Googled my way around, cannot find anything on the Microsoft community and microsoft support is not available (literally, you get a 404 when hitting the button to contact them). All help is very welcome! Thanks much!

Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 22,196 Reputation points Microsoft Employee

    @Vera S
    Which version of Visio are you using now?

    Please go to File > Account > Product Information > About Visio.


    I suggest go to Control Panel > Programs and Features, find the Visio, right click it, and choose Change to perform a Online Repair or Repair for Visio.

    In addintion, please go to Program Files\Microsoft Office\Office<version>\Visio Content\<Locale ID>, such as for my 64-bit Visio Plan 2 which uses English, I need to locate to C:\Program Files\Microsoft Office\root\Office16\Visio Content\1033, find the Gantt templates as following image shows, open them directly to have a look.

    If it still does not work, maybe you could try to replace these Gantt templates with these templates from other normal PC.

    Any updates, please let me know.

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  2. Vera S 1 Reputation point

    Hi @Emily Hua-MSFT ,
    Thanks so much for the elaborated answer. In short: my entire laptop crashed - with the replacement laptop everything seems to be working fine. Sorry I could not check your solution and see if would have been helpful!