Cannot open files from FTP files via Windows explorer

Question

Cannot open files from FTP files via Windows explorer

Laimonas Vijūnas 6

Hello everybody,
my problem is that, when I connect to FTP via Windows explorer I cannot open files. When I try to open for example txt file, I get "How do you want to open this file" screen with only browsers to choose. When I am doing same using browser ( for example Chrome) everything is fine. I found out about this problem when migrated Terminal Server from 2008 R2 to 2019 and users started complaining that FTP mapped drive not working properly. Does anyone have any ideas?

Oleksii Arzhanykh 0 Reputation points

2023-03-07T07:30:31.9066667+00:00

Really. Have the same problem. And intresting thing. There are a bunch of PC at workspace. And some of them doesn't experience such a proble. But few most valuable for work are. This is rather inconvenient.

2 answers

Your answer

Oleksii Arzhanykh 0 Reputation points

2023-03-07T07:30:31.9066667+00:00

Really. Have the same problem. And intresting thing. There are a bunch of PC at workspace. And some of them doesn't experience such a proble. But few most valuable for work are. This is rather inconvenient.

Answer 1

Hi,

Thanks for posting in Q&A platform.

My understanding is you can access to FTP mapped drive but cannot open files in it. Please correct me if my understanding is wrong.

May I know is there any screenshot related to this issue? If yes, please provide screenshot for further troubleshooting.

Best Regards,
Sunny

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Answer 2

Laimonas Vijūnas 6

Hello,
You understood correctly.

If I open from Windows explorer

if I open from browser ( Firefox for example)

Anonymous

2021-03-10T02:36:45.627+00:00

Hi,

Thank you very much for your feedback.

Could you please help to post the complete error message for further troubleshooting?

Best Regards,
Sunny
Laimonas Vijūnas 6 Reputation points

2021-03-10T07:01:36.303+00:00

I don't get "error message". Just when I try to open any file from FTP using Windows explorer, I can only choose open with browser and can't choose for example notepad. Can't find any information if that is normal on Windows 10/Windows Server 2019, because I could do this on server 2008 R2.
Anonymous

2021-03-11T05:57:00.357+00:00

Hi,

Thanks for your feedback.

After discussing with our IIS support engineer, he pointed out that FTP file cannot be open with Notepad and suggested you could try to open the FTP file with Notepad++ to see if the issue still existed. If yes, please help to provide the error message for further troubleshooting.

Meanwhile, since the issue is more related to IIS, I would suggest you could post a new thread in the following dedicate IIS forum where IIS support experts can provide more professional help for you.

https://forums.iis.net/

Best Regards,
Sunny

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Laimonas Vijūnas 6 Reputation points

2021-03-11T15:58:58.247+00:00

I have notepad++ installed on my computer, but it wont show when I try to open txt file. Only browsers and somehow winspc.
Anonymous

2021-03-18T09:56:46.84+00:00

Hi,

Thanks you very much for your feedback.

Since I'm not familiar with FTP, I would suggest you post the thread in the following forum also where IIS support engineer will provide more professional support for you:

https://forums.iis.net/

Best Regards,
Sunny

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Cannot open files from FTP files via Windows explorer

2 answers

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