Windows Cannot Access File Server

rei m 21 Reputation points

I am attempting to access a university file server remotely through Windows 10 (I use a VPN, specifically Cisco AnyConnect Secure Mobility Client). However, while I managed to successfully map the network drive/add the network location, I receive an error message that says I do not have permission to access files within it (attached below). I'm not sure if this is a fault on my end or the institution's. Before contacting IT, I'd like to know if there's anything I can do.


Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Candy Luo 12,496 Reputation points

    Hi ,

    Can you access the file via UNC with \IP address\share directly? If not, what's the exact error message? For permission error message, make sure the account for logon VPN does have the permission to access these folders.

    Best Regards,



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  1. Les Reeder 101 Reputation points

    Looks like an IT issue. It appears that you don't have the appropriate permissions.

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