Intune Change Device ownership to Corporate?

Question

Hello,

Could you please assist me with solving this issue that I'm having?

In our organisation, we have bunch of devices (Win10, MacOS, IPhone and Android) which are showing as "Unknown" in InTune. While more than half of total devices are marked correctly as "Corporate", the rest of them are "Unknown". According to article "Identify devices as corporate-owned" The identifiers should be set, but how to mark Windows 10 (Laptops & Desktops) since I don't see any info about those types.

What would be the easiest way to bulk change this Device ownership into "Corporate" as there should not be any "Personal" ones. I have tried on few of them to change manually through Intune, but that section is greyed-out.

Primary user on all devices is correctly set.

Answer 1

Issue was that accounts using these devices did not had Intune license as part of Office 365 E3. This was resolved by purchasing Enterprise Mobility + Security E3 (or E5), then all these devices will auto enroll into intune as Corporate. Then admin can change into Private if needed.

So unless devices are enrolled by DEM account, for Out Of Box Experience, in order for devices to be properly enrolled, the user accounts must have Intune license as part of office packages.

Answer 2

@Sasha DEX When were these devices enrolled? Device ownership as Unknown indicates there might be some issue with a proper Intune enrollment. The service should be able to successfully categories it in personal or corporate. [Here][1] are few ways to enroll windows machines as corporate devices. (Everything except the BYOD would enroll your windows device as corporate.)
This might need a little look at your enrollment process to understand if it has been several days and the ownership still says "Unknown".