MAP error; backup file is not compatible...

Jordy den Hartog 21 Reputation points

Hi Microsoft,

For years I was able to open .BAK files created by this specific customer. Now when I try to open a .BAK with the same newest version of MAP Toolkit as it also was installed on the customer site, I get the following error;

"A failure occurred while importing the database. Refer to the log file for more details. The specified backup file is not compatible with the version of SQL server currently running. Please use a backup file that is compatible with this version."

The customer confirmed that during the inventory wizard they checked exactly the same checkboxes as last year. Could you please:

  • Send me a list of possible causes of this error divided by things to ckeck on our (Crayon) site and on the customers site?

I'm looking forward to your reply.



SQL Server
SQL Server
A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
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  1. 4,291 Reputation points MVP

    I can't comment on the MAP aspects, but the error message is clear. You try to restore a SQL Server backup that was taken on a SQL Server which has a higher version than the one you try to restore to. Using backup and restore you can go up in version, but not down.

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  1. CarrinWu-MSFT 6,811 Reputation points

    Hi @Jordy den Hartog ,

    SQL server general tag is talking about the issues about SQL server. Your issue is not related to SQL server, suggest you add the correct tag for your issue to get better help. You can find all products that supported on Q&A forum from this link.

    Please post your question in MAP TechNet Forum

    Best regards,

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