Hi Microsoft,
For years I was able to open .BAK files created by this specific customer. Now when I try to open a .BAK with the same newest version of MAP Toolkit 9.9.13.0 as it also was installed on the customer site, I get the following error;
"A failure occurred while importing the database. Refer to the log file for more details. The specified backup file is not compatible with the version of SQL server currently running. Please use a backup file that is compatible with this version."
The customer confirmed that during the inventory wizard they checked exactly the same checkboxes as last year. Could you please:
- Send me a list of possible causes of this error divided by things to ckeck on our (Crayon) site and on the customers site?
I'm looking forward to your reply.
Regards,
Jordy