Microsoft Windows Server Patches not installing on 2008 R2 Standard (SP1).

Balaji 51 Reputation points
2020-05-30T08:32:24.067+00:00

Hi Team,

1) While installing patches manually on 2008 R2 servers Getting message as

"The Windows Modules Installer must be updated before you can install this package.
Please update the windows modules installer on your computer , then retry setup. "

Even viewer error:

The Windows Modules Installer must be updated before you can install this package (Command line: ""C:\Windows\system32\wusa.exe" "C:\temp\win 2008R2\win 2008R2\windows6.1-kb4550905-x64_ec45614587de8c5caeeaddce84ab2d1b0ac918d7.msu" ")

8876-mserror1.png

2) We have downloaded MSU instaler from below MS link and try to install the KB2533552 on server but it's not installing

Getting message as " The update is not applicable to your computer"

URL: https://support.microsoft.com/en-us/help/925316/error-message-when-you-install-a-msu-update-package-on-a-computer-that

8895-mserror2.png

Is Microsoft supporting 2008 R2 OS?
if not, why we have 2008 R2 patches available for these servers.
How can we fix this patches not installing on 2008 R2 servers?

Could you please help me on this issue?

Thanks in Advance!

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. Joy qiao 881 Reputation points
    2020-06-02T09:23:03.383+00:00

    Hi,

    Windows Server 2008&Windows Server 2008R2 have end of support since Jan. 2020. We recommend to upgrade to upper system version such as Windows Server 2016 or Windows Server 2019.

    For you issue, are there any error message occur in recorded in the Event Viewer(Windows Logs\Applications, Setup, System)? Please try to disable third party software temporarily, and re-install this update in Clean Boot environment.

    1 person found this answer helpful.
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8 additional answers

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  1. JLN 56 Reputation points
    2020-07-15T06:28:31.977+00:00

    NickA-99 posted an answer in TechNet that lead me to a working solution!
    The July servicing stack update was the answer! (KB4565354 in the update catalog for those wondering).

    So the correct order is:

    2020-07 Servicing Stack update (KB4565354), then
    
    2020-07 Rollup (KB4565524) or 2020-07 Security only (KB4565539)
    

    Sticking to that order seems to work. NickA-99 was incredibly helpful!

    4 people found this answer helpful.

  2. Raghu Sharma 6 Reputation points
    2020-08-13T10:26:28.337+00:00

    Well I was able to fix it after multiple reboots and manual patches. Our server was very badly managed and patched hence it took me 3 days to complete the troubleshooting and fixing this.

    Note - we are in SCCM env hence I removed the client from my server 2008 R2.

    Disabled Windows update service and deleted the Software distribution folder
    Restarted the service
    Ran Windows update scan again and installed updates - restarted the server
    Installed ->

    1. Uninstalled KB4474419 - RESTARTED
    2. Ran Windows update scan again and there were few updates showing up now hence installed those all too - RESTARTED
    3. windows6.1-kb4550738-x64_5d74d1035b6700c74ffa3b9a789d5d36e2bec497
    4. windows6.1-kb4490628-x64_d3de52d6987f7c8bdc2c015dca69eac96047c76e
    5. windows6.1-kb4474419-v2-x64_160414186799f7a367cc6083da216cb49aa66e04
    6. windows6.1-kb4474419-v3-x64_b5614c6cea5cb4e198717789633dca16308ef79c - RESTARTED
    7. windows6.1-kb4565354-x64_a2441fced46324071e6211bb08f749ef430c0ed2 - RESTARTED
    8. Ran Windows update scan again and there were few updates showing up now hence installed those all too - RESTARTED
    9. windows6.1-kb4565524-x64_4e6ce9ec1cd2c250e792eb6fc4dc1bd8e0a8d931 - RESTARTED
    10. windows6.1-kb4571729-x64_62b8672a50cebb4bfcd4fb16e18a39ab472a5269 - RESTARTED

    Raghu

    1 person found this answer helpful.
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  3. Leon Laude 85,721 Reputation points
    2020-05-30T08:34:39.537+00:00

    Hi,

    Q&A currently supports the products listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    Please don't double post, stick to your original thread over here:
    https://social.technet.microsoft.com/Forums/en-US/41b93c62-1b81-4815-ac03-b808d3d684f3/microsoft-windows-server-patches-not-installing-on-2008-r2-standard-sp1?forum=winserverwsus

    (Please don't forget to accept helpful replies as answer)

    Best regards,
    Leon

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  4. Anonymous
    2020-05-30T12:22:02.727+00:00

    I'd verify system and servicing health by running;
    sfc /scannow

    also system update readiness tool

    https://support.microsoft.com/en-us/kb/947821

    Then check for errors in;
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    --please don't forget to Accept as answer if the reply is helpful--


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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