Blue screen and restart of server and computers (cascade shutdowns)

Vilson Martins Goncalves 21 Reputation points
2021-03-09T17:05:14.383+00:00

Dear colleagues,

I've been having involuntary shutdowns on Win Server servers and computers on my network for a few months now (domain).
The shutdowns happen sporadically and in a cascade, and random, that is: Blue screen on a server, which restarts, and then stations start to give a blue screen and restart too.

Here is a link to download the dump from a server and a mini dump from a station.

s!AvfQJvrQFDLLa028Kuh2thLDM7I

I thank you all!

Atte,

Vilson

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. Jenny Feng 14,096 Reputation points
    2021-03-10T02:13:38.827+00:00

    @Vilson Martins Goncalves
    Hi,

    The following are some basic troubleshooting suggestions for reference:

    1. Make sure that the hardware driver (including BIOS, firmware) has been updated, and the version of the driver is suitable for the new Windows Server.
    2. Use clean boot and safe mode to determine if background programs/drivers are causing interference to the system.
    3. Check the system log in the event viewer for other error messages, which may help identify the device or driver that caused the blue screen.

    Please understand due to security policy and from our professional level, we do not provide dump/log analysis. In addition, if this problem is more urgent for you I still recommend that you open a case to Microsoft for further professional help.
    https://support.microsoft.com/en-us/help/4341255/support-for-business

    Hope above information can help you.

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