Found Trojan:MSIL/AgentTesla.AM!MTB, partially removed by Microsoft Safety Scanner

pingatwork 156 Reputation points
2021-03-11T09:15:36.95+00:00

Hi experts,

After running the Microsoft Safety Scanner on a VM running Windows 2012R2 plus the Exchange 2016 CU19, after restarted, the scanning results shown that there are some malware were not fully removed - e.g, Found Trojan:MSIL/AgentTesla.BM!MTB, partially removed. Now anti-virus program running a full scan.

I'd like to know your suggestion on the ways to clean up those malware that only partially removed now.

thanks for your time.
pingatwork

Exchange | Exchange Server | Management
Windows for business | Windows Server | User experience | Other
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  1. Reza-Ameri 17,341 Reputation points Volunteer Moderator
    2021-03-13T17:53:07.777+00:00

    Firstly you should run a full system scan.
    Also check where it has been located, is it inside a zip file or in a ISO file?
    Then, you have to manually scan it or remove the file.

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