Found Trojan:MSIL/AgentTesla.AM!MTB, partially removed by Microsoft Safety Scanner

pingatwork 156 Reputation points

Hi experts,

After running the Microsoft Safety Scanner on a VM running Windows 2012R2 plus the Exchange 2016 CU19, after restarted, the scanning results shown that there are some malware were not fully removed - e.g, Found Trojan:MSIL/AgentTesla.BM!MTB, partially removed. Now anti-virus program running a full scan.

I'd like to know your suggestion on the ways to clean up those malware that only partially removed now.

thanks for your time.

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
1,259 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
6,497 questions
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  1. Reza-Ameri 15,186 Reputation points

    Firstly you should run a full system scan.
    Also check where it has been located, is it inside a zip file or in a ISO file?
    Then, you have to manually scan it or remove the file.

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