CDR of users while failing over to a paired pool

Jehad Jawad 236 Reputation points

If we have a Skype for Business pool that is paired to another pool

And the users ae failed over to a paired pool

The users' CDR information, will be stored at the paired pool database?
Can the CDR information be viewed on the reports of the paired pool database?

When the users fail back to their original pool, how can we access the CDR of the calls of the time the failover?

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. JimmyYang-MSFT 39,241 Reputation points Microsoft Vendor

    Hi @Jehad Jawad

    In my experience, CDR data is stored in Monitor Database. If you configure a mirror for your monitoring database, that mirror database will take over as the primary database if a failover occurs. And you can view the CDR information from the paired pool database. For more details about how to use monitor reports with a mirror database, you can learn it from:

    In addition, make sure the monitoring databases are backed up before you move the QoEMetrics and LcsCdr databases. The process of moving the QoEMetrics and LcsCdr Databases, please refer to the following:

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