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Exchange 2019 administrator gets error Access is denied

Neal Blackie 6 Reputation points
2021-03-11T20:11:09.373+00:00

I am the Exchange organization administrator. I installed a new Exchange 2019 CU8 server last night. Everything works. I can do everything as expected. I can make a new mailbox database, change policies, migrate users, everything.... except check server certs.
When I go to Servers, Certificates and select our old Exchange 2016, it works fine. But pick our new Exchange 2019 (or another Exchange 2016 in the organization, I get
error The Exchange certificate operation has failed with an exception on server Exch19. The error message is Access is denied.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Kael Yao-MSFT 37,681 Reputation points Microsoft Vendor
    2021-03-12T09:00:05.633+00:00

    Hi, @Neal Blackie

    Please locate "Computer Management> Local Users and Groups>Groups>Administrators" on each of your Exchange servers.
    And make sure "Domain\Exchange Trusted Subsystem" is a member of this group.
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