Factory reset phone caused microsoft authenticator to lose all codes

Brandon Wischmeier 21 Reputation points
2021-03-12T03:25:57.64+00:00

As the title suggests, I'm having issues recovering the accounts associated to it after a factory reset of my phone. I've looked through the forum and couldn't find anything in particular that helped me. Anyone run into this issue and find a solution

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous
    2021-03-12T03:28:53.337+00:00

    factory reset clears all, you'll need to restore a recent backup.
    https://learn.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

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