GPU issue when using GPU-Enabled VMs

Question

Good day everyone, We are test driving Azure Lab Services for our school. We tried to install several software that requires a GPU. Most of them worked but we ran into issues with Mudbox and Revit. 1. Autodesk Revit reports that it requires ATI, nVIDIA, or Intel graphics. 2. Mudbox reports that hardware acceleration is disabled, and that software emulation is being used --because the GPU is not supported. Has anyone encountered these issues? Any workarounds? The main point of us using GPU-enabled VMs is so that we can use these software ^_^ Thanks in advance. ![77063-mudbox-2019.jpg][1] ![77007-revit.jpg][2] [1]: /api/attachments/77063-mudbox-2019.jpg?platform=QnA [2]: /api/attachments/77007-revit.jpg?platform=QnA

Answer 1

Good day! Autodesk Revit is being used in labs by Project Lead the Way which is a nonprofit that provides curriculum in computer science, engineering, and biomedical science. I've included their setup links below (in addition to reports that NV6 VMs work well). While we don't have any specific instructions for Autodesk Mudbox at this time, I've included some other links as well that may be useful. I'm a bit limited in how much I'm able to troubleshoot with you as I don't have Revit or Mudbox, but hopefully this will get you pointed in the right direction.

Setup for Autodesk Revit and other similar CAD software (Project Lead the Way)
https://learn.microsoft.com/en-us/azure/lab-services/class-type-pltw

For licensing you can find instructions here, which walks you through installing LMTools (Autodesk Network License Manager).

Setup for SolidWorks CAD
https://learn.microsoft.com/en-us/azure/lab-services/class-type-solidworks

Setup a lab with GPUs
https://learn.microsoft.com/en-us/azure/lab-services/how-to-setup-lab-gpu

Edit: Additionally, the Autodesk forums may be a good resource. It looks like people are successfully using Revit on Azure using the NV6 VMs.