Additional SQL Server features and topics not covered by specific categories
it says I have to contact support. Can you please send it to me?
This is MS forum not a official MS support site so you need to contact MS directly. Anyways SP1 CU11 is not publicly available I would suggest you to either apply SP2 or Sp4. Sp2 is not supported at all your best bet is SQL Server 2012 Sp4 with latest CU released after that.