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Did you try to uninstall latest Windows Update, like they say on their site : software-fix
Can't install dymo printer on windows 10 desktop
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Alnaba Foundation
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I purchased a windows 10 desktop and apparently the microsoft framework is not allowing the dymo printer to be installed. Dymo tech people couldn't install it either. Any suggestions? or should I take it to the IT person to look at?
Windows for business | Windows Client for IT Pros | User experience | Other
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Jenny Feng 14,246 Reputation points2021-03-18T07:21:51.243+00:00 Just checking in to see if the information provided was helpful.
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Jenny Feng 14,246 Reputation points
2021-03-24T03:07:59.677+00:00 We have not get information from you for several days.
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Jenny Feng 14,246 Reputation points
2021-03-16T02:58:26.387+00:00 @Alnaba Foundation
Hi,
Looks like the new Windows update, which is currently not compatible with the newest DYMO Connect and DYMO Label v.8.7.3 software.
This issue was resolved in the out-of-band update KB5001567. It is a cumulative update, so you do not need to apply any previous update before installing it. You will need to Check for updates to install KB5001567 and might need to also select Download and Install.If that doesn't work, you could also check the workaround below:
https://www.dymo.com/en-US/software-fix
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Hope above information can help you.============================================
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