Moved VM now having timeouts opening files.

Rob Fink 1 Reputation point
2021-03-13T00:08:42.95+00:00

I have moved a 2008 r2 vm fileserver from a 2012 r2 hyper-v host to a 2019 hyper-v host. After the move I upgraded the vm version to 9.0 .

Shortly after I start getting reports of peoples explorers freezing. Freezing opening files. Some users experience it more than others but mostly random.

I have uninstalled AV, disabled VMQ on the nic. I dont see anything in event viewer that looks suspect. I am running this all on a Dell Poweredge VTRX.

Windows Server
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A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
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Windows Server Migration
Windows Server Migration
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Migration: The process of making existing applications and data work on a different computer or operating system.
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  1. JiayaoZhu 3,911 Reputation points
    2021-03-15T09:42:53.963+00:00

    Hi,

    Thank you for your feedback!

    I would like to check if your VM had the same timeout issue before you updated your VM configuration version.

    If the issue consistently exist before and after your update, the issue may be attributed to your out of date server version. Since Server 2008 R2 has been out of support by Windows. It is recommended that you can try in-place update to a higher version system to see if the issue can be solved. Since you can't perform an in-place upgrade directly from Windows Server 2008/2008 R2 to Windows Server 2019, you have to first upgrade to Windows Server 2012 R2 and then perform an in-place upgrade to Windows Server 2019. The following blog may be helpful for you to conduct in-place update:
    https://4sysops.com/archives/windows-server-2008-2008-r2-in-place-upgrade-to-windows-server-2019/
    Note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    Besides, don't forget to backup your data before you update your server version!

    Thank you for your time! Please feel free to feedback!

    Best regards
    Joann

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  2. Rob Fink 1 Reputation point
    2021-03-15T18:27:25.32+00:00

    Jiayaozhu,

    No the error is new when the 2008r2 file server got to the new 2019 host. The timeouts are random it seems for the most part.

    Thanks,
    Rob