Folders in mailbox

Colleen Cory 1 Reputation point
2021-03-13T23:11:21.893+00:00

I received a message from The Outlook.com Team saying "Folders in your mailbox have name conflicts". What are you talking about". What Folders? How do I fix the problem?

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Jenny Feng 14,096 Reputation points
    2021-03-15T08:44:31.707+00:00

    @Colleen Cory
    Hi,
    Looks like you are encountering a conflict with the folder names in your email account.

    To fix the issue, you need to login to your email account via a web browser and drag the folder named Junk to your Junk E-mail folder.
    For Outlook.com related issue, it is recommended to post in following link for more help:
    https://answers.microsoft.com/en-us/outlook_com/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Hope above information can help you.

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