Could you please tell me what version of Office you are using?
Does this issue occur on this specific csv file or all?
You could create a new simple csv file to check.
If this specific csv file, how did you open it? Will it be opened successfully on another PC?
If you double-click it to open, please try to open Excel, then go to File>Open, in Browse, choose the csv file, click the drop-down button on the right side of the Open button, and select Open and Repair to check this issue.

If all csv file, please try the following.
- Press Win+R to open Run. Type regedit in it, Enter.
- Navigate to the following three path.
HKEY_CLASSES_ROOT\Excel.csv\shell\Open\command
HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\command
HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\command
Modify their Value data, change the value /dde at the end to be "%1".
Note: please back up registry before modifying.
Before:
"C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE" /dde
After:
"C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE" "%1"
Take the first path as an example.

Besides, you could also open Excel in safe mode to eliminate interference from add-ins and startup items, then open csv file.
- Press Win+R, type excel /safe in Run, Enter.
If you could open csv file successfully when opening Excel in safe mode:
- Move the files in C:\Users\<User Name>\AppData\Roaming\Microsoft\Excel\XLSTART to other location temporarily, then check if the issue still exists.
- If still exists, please go to File>Options>Add-Ins. Towards the bottom of the window, where it says Manage, select COM Add-ins, click Go. In the dialog box, uncheck the add-ins to disable them.
Then close and restart Excel to see if the issue is resolved.
Any updates, please let me know.
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