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Error Code: 0x8000000b

Anonymous
2018-10-02T08:03:44+00:00

Hi, I'm trying to add my Gmail to the mail app and it would connect and keeps coming up with Error Code: 0x8000000b. I've tried restarting my computer but it still doesn't seem to connect.

Thanks.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Virginia M 40,495 Reputation points Independent Advisor
    2018-10-02T18:40:09+00:00

    This seems to be happening to several users, my solution is to manually set up the account rather than allowing the mail app to enter the server details under the mail app & turning on the feature to use less secure apps within your Google account.

    Incoming Mail (IMAP) Server - Requires SSL

    imap.gmail.com

    Port: 993

    Requires SSL:Yes

    Incoming Mail (POP3) Server - requires SSL:

    pop.gmail.com

    Use SSL: Yes

    Port: 995

    Outgoing Mail (SMTP) Server - Requires TLS or SSL

    smtp.gmail.com

    Port: 465 or 587

    Requires SSL: Yes

    Requires authentication: Yes

    Use same settings as incoming mail server

    Full Name or Display Name: [your name]

    Account Name or User Name: your full Gmail address (******@gmail.com). Google Apps users, please enter user...@your_domain.com

    Email address: your full Gmail address (******@gmail.com) Google Apps users, please enter user...@your_domain.com

    Password: your Gmail password

    If you have two-factor authentication on your account then an app specific password will be required instead of the account password.

    Change account access for less secure apps

    Change your settings to allow less secure apps into your account.

    Go to the Less secure apps section of your Google Account.

    Turn on Allow less secure apps. If you don't see this setting, your administrator might have turned off less secure app account access.

    8 people found this answer helpful.
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  2. Anonymous
    2018-10-02T08:11:54+00:00

    Hello. The best advice for this is here: https://answers.microsoft.com/en-us/windows/for...

    Basically - Make sure your PC is updated.

    Follow this guide for setting up mail: https://www.pcmag.com/article2/0,2817,2488072,0...

    If that does not work, set up the IMAP settings yourself: https://answers.microsoft.com/en-us/windows/for...

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    6 people found this answer helpful.
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  3. Anonymous
    2018-10-03T08:55:55+00:00

    i have the same problem

    3 people found this answer helpful.
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  4. Anonymous
    2018-10-02T10:44:31+00:00

    Hello,

    Please refer following fix:

    https://www.kapilarya.com/fix-cant-add-gmail-ac...

    Let us know if this helps!

    Note: Included link(s) in this reply refers to non-Microsoft website(s). The page(s) appears to be providing accurate, legitimate and safe information. Watch out for ads on the site(s) that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    2 people found this answer helpful.
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