Minecraft store not working

Question

So i downloaded Minecraft form the Microsoft Store and it looks like it doesn't have access to the internet. When i try to open up the store it says: "We're unable to connect you to the store. Maybe check your internet connection?". I can't join any server or things like that. Also here are all the thing i tried but non of them work: Uninstalling and installing it, Running the Windows Store Apps troubleshooter, Restarting my PC, Resetting the app.

Answer 1

Hmmm,

Let’s run through this list to see if we can get the store functioning properly.

App troubleshooter - http://download.microsoft.com/download/F/2/4/F2... - download and run and see if it finds anything wrong with the store.

Next, let’s clear the cache - Hit the windows key + r, then type “wrreset.exe” and hit enter. This will clear the windows store cache. Let’s check the store again.

Proxy Settings - Click start and type “control panel” in there, find “internet options” - Then click on the Connections tab, then LAN settings. Make sure “use proxy server” isn’t checked off, if it is, uncheck it, and click apply.

Click start - Settings - Updates and Security - Windows Updates - Let’s see if there are any pending updates that can be installed. If so, install those and we’ll go from there.

If these don’t work, we can move forward with uninstalling/reinstalling the store manually.

Let me know!

• C

Answer 2

Oh fantastic! Glad to hear it!

Enjoy the game, and have a great rest of your weekend

• C

Answer 3

Yes I did

Answer 4

Hi MeasuringSoup57, i would like to help you.

Could you tell me if have you tried to connect the store app to your Microsoft email account?

Thank you.

Answer 5

Hi Measuring Soup,

Can we test something? Can you download another game (free) from the Microsoft store, and see if you can connect just fine? I want to see if it’s a Minecraft issue, or potentially store, PC problem.

Let me know, and we’ll try to figure this out!

• C