100% Disk usage while copying data

Question

Hello all,

I've a Dell Inspiron 5577 Gaming laptop (7th Gen Core i5-7300HQ/8GB RAM/Seagate st1000lm035-1rk172 1TB HDD)running Windows 10 1803 Build 17134.320. Whenever I copy paste data from one partition or within the partition, disk usage spike to 100% thereby reducing performance of the computer. I've been facing this issue since I got the HDD replaced under warranty as the previous one crashed on me. 

Dell representative took the control and worked for almost 2 hours but nothing changed. As per him it was a bug in Windows 10 so I installed Windows 8.1 to verify. Even in Windows 8.1 Ver 6.3 Build 6300, I've the same issue. Normally the disk usage doesn't cause any issue but the moment I need to copy paste data it takes it to 100%.  

As per the technical specs of my HDD the Data Transfer Rate is (up to) 140 MB/s however I ran Crystaldiskmark to verify and here's the screenshot of it.

Would like to know whether this is a bug (which I doubt) or an issue with the Hard disk drive? Dell representative says that its normal however it isn't.

How should I proceed?

Thanks in advance

Answer 1

Hi Abishek. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

See the known issue here first: http://www.thewindowsclub.com/fix-100-disk-usag...

Test your Hard drive with diagnostics, preferably bootable: https://www.lifewire.com/free-hard-drive-testin...

Follow that with a Disk Check: https://www.groovypost.com/howto/check-hard-dri...

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else works then I'd do a slow motion Clean install where you test performance after OS install, then after each group of Updates, then after each program install or settings change. Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.