Update MS Teams through SCCM

Question

Hi, We have a requirement to update MS Teams clients from the older version to the latest one through SCCM. Please guide me the way forward how to better achieve it with the steps. We have SCCM version 2010

Regards,
Sarfraz

Answer 1

@Sarfraz Aslam
Here is an answer to your question that hopefully you find helpful!
Agree with what GaryBlok said, we could deploy the latest version of the Teams MSI files to install Teams but not to deploy updates, this is because the client will auto update when it detects a new version is available from the service. We cannot control or manage Teams updates.

After uninstalling the old version of the Teams app according to the method provided by GaryBlok, there is a detailed step-by-step guide for re-installation using SCCM for reference: https://www.iamsysadmin.eu/applications-sccm-deploy/install-microsoft-teams-with-microsoft-endpoint-configuration-manager/ (Third-party link, just for your reference.)

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Answer 2

Start here: https://learn.microsoft.com/en-us/MicrosoftTeams/msi-deployment

Answer 3

Did you look at this section: https://learn.microsoft.com/en-us/MicrosoftTeams/msi-deployment#clean-up-and-redeployment-procedure
It explains how to remove older clients and install the latest. (which sounds like your original question). if you want to use CM to update Teams you follow the 4 steps there:

1. Uninstall the Teams app installed for every user profile. For more information, see Uninstall Microsoft Teams.
2. Delete the directory recursively under %localappdata%\Microsoft\Teams.
3. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi registry value.
4. Redeploy the MSI package to that particular computer.

Then moving forward you allow the built in self-updater keep Teams Current.

Answer 4

@SarfazAslam-1813, unless you want someone to come into your job and do it for you, all your answers are here. Teams auto-upgrades, so you should only have to install it once. I have a super old version of teams in my task sequence and it just updates itself when the task sequence is over, taking a bunch of time to constantly update it isn't really necessary.

Also, you will notice that Teams is a per-user install, so automated uninstalls don't really work. You can't really automate something to delete Hkey_current_user stuff, especially if there are multiple people who use the computer. So, as everyone has basically already said:

You put the installer in your task sequence, doesn't really matter what version because it will auto-update after the TS is done.

Everything in your environment will then stay auto-updated, corrupted clients have to be addressed manually. Oh well, job security for your help desk. Microsoft loves employing people :-D