Transfer subscriptions

Roger Roger 5,446 Reputation points

Hi Experts

one of my user lets say user1 has an account in EA portal and i can see he has 3 subscriptions, i have requirement to transfer these 3 subscriptions to other user since user1 is leaving the company, so i have created a new account in EA portal with user2 and i have transferred subscriptions and changed account owner to user2. when user2 logs into ea portal user can see the 3 subscriptions but when users logs into azure portal,, user is not able to see the 3 subscriptions, experts guide me on this.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. SadiqhAhmed-MSFT 41,456 Reputation points Microsoft Employee

    @RogerRoger-2394 It seems you have transferred the subscription under the same tenant. The new account admin has to change the service admin and should be able to see the subscription.

    Please do not forget to "Accept the answer" wherever the information provided helps you to help others in the community.

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  1. Andreas Baumgarten 103.9K Reputation points MVP

    Maybe this is helpful:

    Transfer billing ownership of an Azure subscription to another account


    Andreas Baumgarten

    (Please don't forget to Accept as answer if the reply is helpful)

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