Problems with Printing

Question

I have an Epson WF-2540 printer and also running Adobe Acrobat 10.1.16. About 1 hour ago both stopped printing for some reason. I troubleshot the Adobe-no problems found. I rebooted my Laptop (Lenovo Yoga) 2 times and shut it down completely once. Nothing worked.

The printer shows “error printing” in the box.

The PDF shows this in a Notepad that appeared on the Desktop where the PDF should have been:  %%[ ProductName: Distiller ]%% EuphemiaCAS not found, using Courier. %%[ Error: invalidfont; OffendingCommand: xshow ]%%  Stack: [27 38 31 12 26 25 17 30 13 0] ([1]

          )

0.0 [] 10.0 1 1 1.0 false  %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %%   How can I get both back to working?   Thanks, Tony

Answer 1

Hi Tony,

Can you go ahead and try reinstalling your printer if possible?

let me know how you get on

Answer 2

Jordan,

It worked...............................

Thanks so much,

Tony

Answer 3

I have tried printing Word.doc, Excel File.xlsx and a PDF file.nothing works. The Excel & Word files shows 4 on the Epson printer in he queue with nothing printing. 

FYI...on the Adobe X I did a "repair" and it still will not print and gives the same message as above in my original email.

Tony

Answer 4

Hi There Tony,

Are you able to print out other documents for example a word document?

Could you also try printing a different PDF document?

let me know how you get on