uninstall realtek application , downladed from Microsoft store , restart the windows
\
download the relatel audio driver directly from asus website
https://www.asus.com/us/Motherboards/PRIME-H310M-A/HelpDesk\_Download/
Sound Device
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Please help
All new pc parts :
Motherboard : Asus prime H310M-A
CPU : Intel i5 8400
RAM : G.Skill ( xmp to 2400mhz)
PSU : cooler master 450w masterwatt
except HDD : Toshiba DT01ACA100 1TB SATA 6Gb/s
Scanned with no bad sectors or errors
All drivers up to date + Bios + Chipset
My pc freeze for a couple of seconds then went to normal so I went to Control Panel>Security and Maintenance>Reliability Monitor to check the problem and here it is below.
I was playing battlefield 4 this happened again at 10/28/2018 and 10/30/2018
Once a day my pc freezes in any situation : watching a movie, playing a game, browsing…
The unusual part is that only happens once a day and that I have installed the latest drivers from the asus site. Please help
Description
Faulting Application Path: C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.1.133.0_x64__dt26b99r8h8gj\RtkUWP.exe
Problem signature
Problem Event Name: MoAppCrash
Package Full Name: RealtekSemiconductorCorp.RealtekAudioControl_1.1.133.0_x64__dt26b99r8h8gj
Application Name: praid:App
Application Version: 0.0.0.0
Application Timestamp: 5b6bcc03
Fault Module Name: twinapi.appcore.dll
Fault Module Version: 10.0.17134.137
Fault Module Timestamp: b5d50228
Exception Code: 803e0105
Exception Offset: 000000000009cad5
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 782f
Additional Information 2: 782f5a76cfb6b4710103ca52bafe17a8
Additional Information 3: 17fe
Additional Information 4: 17fee7ab9f625a408b3869b280452ab3
Extra information about the problem
Bucket ID: 2bc07c493785a49057491aa0a1acf692 (1677901613381777042)
Windows for home | Windows 10 | Devices and drivers
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Anonymous
2018-10-04T09:15:24+00:00 Thanks for the help, I have unistalled it and I will test my pc until tomorow to see if it worked